How can we help?
Every message is read and answered by a real person at Mintree. Most replies go out within a couple of business days.
PrintNow
Coming soonWhat can I print with PrintNow?
Photos from your library, documents such as PDFs and Word or Pages files, scans you capture with the camera, and web pages you paste a link to.
Which printers does it work with?
PrintNow prints to AirPrint-compatible printers on the same Wi-Fi network as your iPhone. Most printers sold in recent years support AirPrint. Check your printer's manual or manufacturer's site if you're unsure.
Does PrintNow upload my photos or documents anywhere?
No. Camera and photo library access is used on your device only. Your files go straight from your iPhone to your printer and are never sent to us.
How do I manage or cancel a subscription?
Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions. From there you can change or cancel at any time. Cancelling stops the next renewal but keeps access until the end of the current period.
How do I request a refund?
Refunds for App Store purchases are decided by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and choose the purchase. We can't issue refunds directly, but we're happy to help if you have trouble.
General
Where can I read the privacy policy and terms?
They apply to every Mintree app and are available at Privacy Policy and Terms of Use.
I found a bug. What should I include in my email?
The app name, what you were trying to do, what happened instead, your iPhone model, and your iOS version. A screenshot or screen recording makes it much easier to track down.